Customer Policies

At Recaroseatsforsale.com, we are committed to providing a transparent, secure, and professional shopping experience. Please review our policies below regarding Shipping, Returns, and Warranty.

🚚 Shipping Policy

Order Verification

• Confirmation email sent immediately after purchase.

• Orders verified by our logistics team before dispatch.

Packaging & Protection

• Each Recaro seat is quality-inspected before shipping.

• Packaged with reinforced cartons and protective padding.

Shipping Methods

• ✅ Standard Shipping – reliable and cost-effective.

• ⚡ Expedited Shipping – priority handling with faster delivery.

• 🌍 International Shipping – secure global delivery with customs assistance.

Tracking & Delivery Times

• Tracking number provided once your order is shipped.

• Delivery estimates:
  

  • Domestic: 3–7 business days

  • International: 7–14 business days (customs clearance may affect timing).

Delivery Assurance

• Any damages or incorrect items must be reported immediately.

• Claims are handled in line with our Returns Policy.

🔄 Returns & Refunds Policy

Eligibility

• Returns accepted within 14 days of delivery.

• Items must be unused, uninstalled, and in original packaging.

• Proof of purchase is required.

Non-Returnable Items

• Installed or altered seats.

• Custom or special orders.

• Clearance or final-sale items.

How to Return

1. Request a Return Authorization (RA) via [info@recaroseatsforsale.com].

2. Repack the item securely and ship using a tracked courier.

3. Return shipping costs are customer’s responsibility unless due to our error.

Refunds

• Issued to the original payment method within 7–10 business days after inspection.

• Shipping fees are non-refundable unless the item is defective or incorrect.

🛡 Warranty Policy

Manufacturer’s Warranty

All new Recaro seats are protected by the official manufacturer’s warranty against defects in materials and workmanship under normal use.

Warranty Covers

• Frame or seat shell defects.

• Material faults (fabric, leather, stitching, padding).

• Malfunctioning mechanical parts (recliners, sliders, adjusters).

Exclusions

• Improper installation or misuse.

• Wear and tear from normal use.

• Unauthorized modifications or repairs.

• Damage from accidents or negligence.

Warranty Period

• Coverage lasts 12–24 months depending on seat model.

• Warranty is non-transferable and applies only to the original purchaser.

How to File a Claim

• Contact our support team with order number + proof of purchase.

• Provide detailed photos or description of the issue.

• Claims are assessed and processed with the manufacturer’s approval.

📞 Customer Support

For shipping, returns, or warranty assistance:

📧 Email: [info@recaroseatsforsale.com]

📞 Phone: [Your Phone Number]

We are here to ensure your experience with [Your Company Name] is professional, seamless, and worry-free.